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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tammie White

October 4, 2024

5  out of  5
rating by Tammie White
"Alexandra was AWESOME in helping us get home and auto coverage! Thank you so much!"
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Mohamed Said

October 3, 2024

5  out of  5
rating by Mohamed Said
"Arthur helped us to obtain the auto insurance policy seamlessly. He is also following up after the policy in place to make sure everything is right and to our satisfaction. I hope you guys keep up the good works, we need business excellence to take over the rubbish that has filled our today’s experience."
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Jay Encinas

September 25, 2024

5  out of  5
rating by Jay Encinas
"Alex was a great help to me as she answered all my questions and concerns about my policy. Very professional and a GREATTTTTTTTT attitude on every call! She is the BEST!!!!!!"
We responded:
"Jay thank you for taking the time to complete a review and share your experience with Alex and the Thad Olive State Farm Family! Thank you for allowing us to serve you and your family!!! Thad"
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Shonen Heroes

September 21, 2024

5  out of  5
rating by Shonen Heroes
"Alexandra J Castorena was amazing very helpful and friendly. She helped me find a perfect policy for me and my girlfriend I appreciate her very much you guys at state farm need to give her a raise!🤑💰 wish more ppl could be helpful and cheery like her."
We responded:
"Thank you sooo much for the review! Alex does light up a room and super awesome at what she does. True professional! Welcome to the Thad Olive State Farm Family!! Thad"
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Alexander Bradford

September 16, 2024

5  out of  5
rating by Alexander Bradford
"Great experience. Friendly staff. Quick process. Everyone was very professional. Monica patiently worked with me to get the best price for my insurance."
We responded:
"Alexander this is exactly the feed back we strive for! Our customers come first and Monica is one of the very best at making sure this happens! We pride ourselves on educating and service... That's where our true value shines through. We are so thankful to have you as part of our State Farm Family. Thad Olive"
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Brianna Garcia

August 1, 2024

5  out of  5
rating by Brianna Garcia
"Came to state farm for insurance on my car and Aliaha was my agent, she went through everything step by step and even got me $100 less than the original quote, I even have a discount for her setting me up with drive safe and save which has been a life saver honestly. Aliaha was very put together and very helpful with everything and all my questions were answered. Thank you to her helping me out especially since it was my first time, I love this star farm and its agents! <3"
We responded:
"Awesome review Brianna!! Thank you, Thank you, Thank you!! Welcome to the family and thank you for the kind words about Aliaha!! she is pretty cool and a huge part of what makes our office so great!! Thad "
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Amber B

June 29, 2024

5  out of  5
rating by Amber B
"Monica was so much help! She answered all my questions and gave me piece of mind of my home and auto coverage! Thank you for helping me and my family!"
We responded:
"Thank you Amber for the review!! Educating our customers is what we do and Monica is one of the BEST!! Thank you for shining a light on her... she deserves it!!! Thad"
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Cris Cooper Hernandez

June 25, 2024

5  out of  5
rating by Cris Cooper Hernandez
"I have worked with Monica on several occasions and she always provides excellent customer service. I highly recommend her and State Farm."
We responded:
"Cris, we are so happy to have you as part of our family and you are correct... Monica is a pretty big deal!! Thad"
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Darius Bradley Sr.

June 21, 2024

5  out of  5
rating by Darius Bradley Sr.
"Great customer service! Very thorough and helpful. Would definitely recommend."
We responded:
"JUST MADE OUR DAY!!! Thank you Thank you Thank you!!!! And welcome to the family!"
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Andrew De La Rosa

June 10, 2024

5  out of  5
rating by Andrew De La Rosa
"Monica has been hands down the best agent! She has been so helpful through the whole process and she has helped me and my fiancée understand everything with good rates! So Thankyou Monica"
We responded:
"Andrew this is Awesome to hear and thank you for the review!!! It's great to be a part of your growing family! Thad"
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Samantha Moy

April 9, 2024

5  out of  5
rating by Samantha Moy
"Thad & his team are the absolute BEST, been working with Alex for YEARS on all my policy’s. Super friendly & helpful every single time!! ❤️ #YOUGOGIRL"
We responded:
"Samantha, coming form another small business owner... this review means the world to us!!! Thank you Thank you Thank you!!!! Thad"
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Arusa Dhukka

March 27, 2024

5  out of  5
rating by Arusa Dhukka
"Monica has been a great help with my auto policy. The process has been seamless + she has been very patient with me. I definitely recommend her for your insurance needs!"
We responded:
"Thank you Arusa and welcome to the Thad Olive State Farm Family! Thad"
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Jasmine Gonzales

March 27, 2024

5  out of  5
rating by Jasmine Gonzales
"I was paying more than expected from my previous insurance and a friend of mine recommended me to Monica to help me get a quote. She was very helpful and patient with me throughout the process. Monica was thorough and detailed to all and any information asked. Thank you so much again for helping me out and it was pleasure working with you. If anyone needs assistance on information about State Farm she is the person I recommend. Definitely a quick and simple process!"
We responded:
"Jasmine it so wonderful to have you as part of our Thad Olive State Farm Family. Thank you for allowing us the opportunity to serve you and your family. Thad "
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quienten Gordon

March 25, 2024

5  out of  5
rating by quienten Gordon
"Alexandra is the best out there. If you need any insurance quotes, contact her directly."
We responded:
"Quienten we could agree with you more! Alexandra is a huge part of what makes our office great. Thank you! Thad"
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Peyton Mott

March 21, 2024

5  out of  5
rating by Peyton Mott
"Monica made it so seamless and easy + affordable to get coverage for my house & car!! 10/10 recommend!"
We responded:
"Thank You, Thank You, Thank You Peyton for allowing us to serve you!!! Know we are always here for you.. just a phone call away. Thad"
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Juventino Valdovinos

January 24, 2024

5  out of  5
rating by Juventino Valdovinos
"Alexandra is a true hero. As an older person who struggles with financial issues, she helped me save so much money. People like her are a rare sight these days."
We responded:
"Juventino, this warms my heart. So thankful Alex was able to assist you. We will always be here when ever you need help.. just a phone call away. Thad "
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Angelica Valdovinos

January 24, 2024

5  out of  5
rating by Angelica Valdovinos
"Alexandra Castorena was an amazing help. She helped me save hundreds of dollars on my payments. Give her a 10 out of 10."
We responded:
"Angelica Thank you for the 10 Star Review!!!! Love seeing the savings and love seeing Alex was able to take care of you!! Thad"
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Stephanie

January 24, 2024

5  out of  5
rating by Stephanie
"Alex was such a big help and got me a great quote. She's an amazing person."
We responded:
"Stephanie, Thank you for the review and we could not agree with you more.. Alex is indeed Amazing! Thad"
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Erika Val

January 23, 2024

5  out of  5
rating by Erika Val
"Alex helped me review my policy renewal and gave me some options for extra savings. I was so happy not to have to shop around."
We responded:
"Erika, we love educating our customers and making it easy to become part of our family! Thank you for taking the time to submit a review and know that we will always be here when you need us!"
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Jasmine Saldana

December 30, 2023

5  out of  5
rating by Jasmine Saldana
"I loved working with Monica Saldana she made the process of changing from my old insurance company to state farm feel like a breeze. I definitely recommend speaking with her for all your insurance needs."
We responded:
"Thank you Jasmine! Monica is very good at what she does... I would even go far as saying she's pretty awesome!!! Thank you for allowing us to serve you here at Thad Olive State Farm!! Thad"
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Alex Lopez

December 29, 2023

5  out of  5
rating by Alex Lopez
"Great customer service, and great staff especially Monica. She’s always helpful, kind, and professional."
We responded:
"Alex thank you for the review... Great customer service is our goal Everyday... Every Time!! Thank you, Thank you, Thank you!! Thad "
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Keith Brochhausen

December 29, 2023

5  out of  5
rating by Keith Brochhausen
"Got to start off with Monica. Her customer service, in my opinion went above and beyond my expectations. Customer service is a thing of the past they say. But my experience with Monica will keep me coming back."
We responded:
"Keith this is music to our ears!!! A quality product is what we deliver but we truly believe our office's level of customer service is what sets apart from the rest!! Thank you for giving us the chance to serve you and your family. Thad"
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Erma Hernandez

December 29, 2023

5  out of  5
rating by Erma Hernandez
"Thad Olive has taken care of all my insurance needs for years. Thru a hit a run, the wind damage, and every year never fails remembers my birthday. So so dependable for advise and coverage of my insurance."
We responded:
"Erma it has truly been a pleasure being your agent! The ladies and I thank you for the review and for allowing us to be there for your family's needs. Thad"
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Adam De la rosa

December 29, 2023

5  out of  5
rating by Adam De la rosa
"Monica is the best agent i spoke to, she gets me right with every question she has a answer, with every concern she makes me comfortable, if you are struggling to find a great agent Monica is the person to go to."
We responded:
"Adam, Monica and I thank you for the kind words and the 5 STAR REVIEW! Just you know your family is ours and will always be taken care of! Thad"
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Paulina Rendon

November 30, 2023

5  out of  5
rating by Paulina Rendon
"Shout out to Alexandra Castorena. She is so detail oriented and patient. I’ve been trying to get in touch with her regarding life policies and due to lack of time and knowledge it took over 2yrs to make the move. She explained everything to me, and had no problem going back and reevaluating whatever “didn’t click” yet and was so efficient and fast when it came to processing. I’ve known Alex +3yrs and have had the honor to work along side with her. Her work ethic is immaculate, she is very transparent in everything she does and looks at the best interest of you or the situation before hers. That’s definitely something I love about her. I felt so confident throughout every step of the proccess. I don’t have second thoughts and feel at peace knowing I can always contact her and she is there; reliable. Definitely get with Alex if you want a smooth proccess."
We responded:
"WOW Paulina!!! Thank you for shining a light on Alex!!! She is everything you described and then some. A true shining start in our office and a huge part of what makes us successful! Thad"