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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Greg Oelfke

Greg Oelfke

October 1, 2026

5  out of  5
rating by Greg Oelfke
"We transferred all of our insurance several years ago and it was the best decision we could have made. My highest praise would be we are treated like family, in the best way. They listen to your needs and provide you with great products at great prices. They are prompt, professional and know the insurance industry. Thad Olive is always available, when needed, and will work to resolve any issues. Our most recent contacts have been with Alexandra Castorena. She is probably the sweetest and most reliable employee I have ever encountered. And all the other staff is not far behind. What a joy to work with these people and to know our insurance needs are in good hands.
Greg & Claudia Oelfke"
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Brian Slawson

September 29, 2026

5  out of  5
rating by Brian Slawson
"Kayla was amazing!"
We responded:
"Brian, we could not agree with you more! Kayla is the bright light in the room every time and we are so proud to have her as part of our Thad Olive State Farm Team! Thank you for the review!!!

Thad"
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Rinne H

September 28, 2026

5  out of  5
rating by Rinne H
"Kayla in Thad’s office is wonderful! She was incredibly helpful and took the time to provide all the information I needed to get a policy started and feel comfortable with the process of moving policies from one state to another. She made everything easy to understand and was a pleasure to work with. Thank you, Thad and Kayla—I truly appreciate all of your help today!"
We responded:
"Thank you Rinne and it is a privilege to be in a position to serve you. Always expect our best and I will be sure to share your kind words with Kayla!!

Thad"
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Adriana G.

September 21, 2026

5  out of  5
rating by Adriana G.
"The representative Alexandra Castorena was extremely helpful! It made the process of looking for an affordable insurance a breeze for me and my partner. I would definitely recommend her to my friends and family who are looking for a new insurance company. She was excellent!"
We responded:
"Adriana let me be the second one to welcome you to the Thad Olive State Farm Family! We love helping young families get on their feet and it looks like you are heading in the right direction for sure.. We love Breezy and Easy. We will always be here for you... Just a call away.

Thad"
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Richard Gerlovich

September 21, 2026

5  out of  5
rating by Richard Gerlovich
"I recently completed a thorough coverage review with Sherri Phegley at Thad Olive - State Farm Insurance Agent. We examined my policies line-by-line to address gaps and ensure everything works together properly.

It was a detailed process, but Sherri was incredibly patient and knowledgeable. When complex questions came up, she didn't hesitate to consult Thad and the rest of the team for expert answers. I walked away with total peace of mind and really appreciate their commitment to periodic reviews. Highly recommend Sherri and the team!"
We responded:
"Richard this right here just made my WEEK! We truly believe it is the level of service we provide that brings that extra element of value to our customers. Thank you for trusting in us for so long and taking the time to shine the light on Sherri for all of the hard work she puts in.

Thad"
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Mumtaz Ali

September 17, 2026

5  out of  5
rating by Mumtaz Ali
"Excellent price and great people to work with especially Monica very helpful simple explanation for great deals.
I would recommend people to consult with you."
We responded:
"Mumtaz, WELCOME TO THE FAMILY so very happy you enjoyed the experience.. We try to keep it straight to the point and educational at the same time! Looking forward to serving you and your family for a very long time!

Thad"
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Mamdouh Omran

September 9, 2026

5  out of  5
rating by Mamdouh Omran
"I’ve been with State Farm/Thad Olive for over five years, and the service has been consistently excellent. Alex is outstanding — always responsive, knowledgeable, and genuinely committed to helping. Highly recommended."
We responded:
"Just Awesomness in Every Way!!! Cant thank you enough for the review and cant thank you enough even more for allowing us to serve your family all these years. I will be sure Alex sees this as well. She earns the praise each and every day.

Thad "
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William Miller

September 7, 2026

5  out of  5
rating by William Miller
"Alexandra J Castorena took great care of me. She provided a reasonable quote for my auto insurance that included all the coverages I was looking for. She also walked me through some discounts available to lower my premium and got me enrolled in those as well. Highly recommend."
We responded:
"Customer recommendations are the very BEST!! We are so very happy to have you as part of our family... always expect our best! Lets's Go Alex!!! Great job!!!

Thad"
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Niraj Shah

August 30, 2026

5  out of  5
rating by Niraj Shah
"I am with this State Farm agency from day 1 moved to Greater Houston area. Very happy with their services so far and special kudos to Monica Saldana for her prompt & detailed responses, guidelines. Keep up the good work!! Thad Olive agency."
We responded:
"This is Music to our ears!!!! Always expect our best and thank you for the trust you have placed in us... LET'S GO MONICA!!! GREAT JOB!!!

Thad"
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Juanita Esqueda

August 29, 2026

5  out of  5
rating by Juanita Esqueda
"Very helpful, found what I was looking for for, great prices for adding a teenager to my policy, Miss Monica took care of me, ansewered all my questions and concerns 😊 very satisfied. Highly recommend. Great customer service."
We responded:
"Adding a teen driver to your policy can be a less than joyful experiance for sure!!! So happy we could make it go well... we love seeing out families grow... Thank you for allowing the team and I here at Thad Olive State Farm to be part.

Thad"
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Amelia Cooley

August 27, 2026

5  out of  5
rating by Amelia Cooley
"I had an incredible experience with Jeremy specifically! Thankful for how seamless the process was made."
We responded:
"Amelia, Thank You for taking the time to do this review and taking the time to lift Jeremy up for the wonderful work he does here each and every day!
Welcome to the Thad Olive State Farm Family!

Thad "
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KimakJenkins Hale

August 25, 2026

5  out of  5
rating by KimakJenkins Hale
"Monica Saldana is friendly, caring, and honest with me. Always working hard to get me the best price and benefits."
We responded:
"Friendly, Caring and Honest pretty much sums Monica up to a T. I could throw a few more in there but we will just leave it with what you said! Thank you for the review and allowing us to serve your family. We will always do the right things for the right reasons and always with your family's needs in mind. That is the standard.... Thank you Again!

Thad "
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Yash Mistry

July 21, 2026

5  out of  5
rating by Yash Mistry
"I’ve had State Farm for a few years and this office has always been helpful. Kayla helped me with a recent insurance change that required more steps than expected and she made it extremely easy for me."
We responded:
"We Love our customers and we love making it easy for them as well!!! Thank you Yash for the review and allowing Kayla to work her magic! She is pretty amazing!

Thad"
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Larry Brendle

June 15, 2026

5  out of  5
rating by Larry Brendle
"Bought a new car and was leaving on a trip the next morning. Made a call to my State Farm office and talked with Kayla Hernandez about getting new ID cards quickly. She was Johnny on the spot and got them to me before I left. Outstanding performance! Wish more people were like that."
We responded:
"Thank you Larry for lifting Kayla up for the wonderful job she does everyday and for tthe time and effort in submitting this review!!! Always expect our best and thank you for allowing us to serve your family and being a part of ours!

Thad "
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johnathan morales

May 15, 2026

5  out of  5
rating by johnathan morales
"Jeremy Soliz, a highly professional agent, truly understands the insurance industry. I used to work in the insurance industry and I can attest to his expertise and exceptional customer service. He proactively reached out to me, presenting me with a significantly better option than my previous insurance provider for auto insurance. His communication skills are impeccable, and I genuinely appreciate his work ethic. He deserves a raise, and I wholeheartedly recommend him."
We responded:
"Johnathan first off, WELCOME BACK TO THE FAMILY!!! and second, thank you for praising Jeremy for the hard work he puts in everyday and recommendation... He is one of the best for sure!

Thad "
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amito chandiwal

May 12, 2026

5  out of  5
rating by amito chandiwal
"Kayla was very helpful and helped me with my auto policy."
We responded:
"Amito!!!! YOU ARE OUR 250th REVIEW!!!!!! Thank you, Thank You, Thank You!!!!!!!!!! Thank you also for shining the light on Kayla... She works hard everyday for our customers and is very deserving of the praise!!

250!!!!

Thad"
Profile photo of Thomas Saquic

Thomas Saquic

April 30, 2026

5  out of  5
rating by Thomas Saquic
"Monica went above and beyond to get my coverage in my budget range. I would 10/10 recommend them to my family members and friends."
We responded:
"Above and Beyond!!!! Music to our ears and what we strive for each and every day!!!!! Thank you Thomas for the review and lifting Monica up for the hard work she puts in on a daily basis... and Thank You again for trusting us to serve your family.

Thad"
Profile photo of Adolfo Loredo

Adolfo Loredo

April 13, 2026

5  out of  5
rating by Adolfo Loredo
"Jeremy one of the best insurance agents I've worked with. Clear communication, fast response, and no pressure just honest guidance. Great experience working with Jeremy. Took the time to explain everything clearly and made process easy.
Definitely someone you can trust."
We responded:
"Hey Adolfo Thank You for the review and for highlighting the hard work Jeremy puts in everyday! It's great to have you as part of the Thad Olive State Farm Family!!! Always here and ready to serve you and your family!

Thad "
Profile photo of Harol Alcantara

Harol Alcantara

March 25, 2026

5  out of  5
rating by Harol Alcantara
"Muy buenas personas y muy amables el doy 10/10"
We responded:
"¡Uno de los mayores elogios que podríamos esperar recibir! Gracias por su reseña y gracias por permitir que el equipo de Thad Olive State Farm atienda a su familia.

Thad"
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Felix Gaulke

March 24, 2026

5  out of  5
rating by Felix Gaulke
"Monica is awesome! Great service and always available when in need"
We responded:
"Thank you Thank you Thank you Felix for being part of our Thad Olive State Farm Family and lifting Monica up for the great work she does!!! Love This Always!! "
Profile photo of Ericka Collier

Ericka Collier

February 20, 2026

5  out of  5
rating by Ericka Collier
"I worked with Monica to sign up for Medicare supplemental coverage. I shopped around and their rates are competitive, I also wanted to go through them to get the personalized attention that their office brings; as well as working with a known company. Monica was attentive, responsive and a joy to work with during the quote and enrollment process."
We responded:
"Ericka first let me start by thanking you for being part of our family! It really means a lot to be able to serve you and your family. Monica is one of the very best at what we do! Thank you again and looking forward to building our relationship.

Thad "
Profile photo of Wiskel geraldo Rondon

Wiskel geraldo Rondon

February 19, 2026

5  out of  5
rating by Wiskel geraldo Rondon
"Son buenos en lo que hacen no duden de buscar su ayuda en la parte de seguros"
We responded:
"Gracias, Wiskel Geraldo Rondon, por tus palabras y por confiar en nosotros para tus necesidades de seguros. Nos alegra saber que estás satisfecho con nuestro servicio. ¡Estamos aquí para ayudarte siempre que lo necesites! "
Profile photo of Florraine Owens

Florraine Owens

January 29, 2026

5  out of  5
rating by Florraine Owens
"I had the pleasure of speaking with Alex to sign up for insurance. She was extremely pleasant in speaking with me. Alex answered all my questions and was very professional. I could actually hear her smiling as she spoke to me. If you're interested in insurance please speak to Alex. Thank you again for assisting me today!"
We responded:
"Welcome to our family Florraine!!! And I know what you are talking about when you say you can hear her smile!! And She Is!!! Thank you for becoming part of the Thad Olive State Farm Family! Always here and Always willing to help in any way we can.

Thad "
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Kevin Cheng

January 21, 2026

5  out of  5
rating by Kevin Cheng
"Overall great experience with this agency, Monica helped me to get the coverage I needed with really competitive pricing and she is always patient and nice to talk to."
We responded:
"Kevin we could not agree more! Thank you for the review and thank you for allowing us to serve you and your family! Welcome to the Thad Olive State Farm Family.

Thad"
Profile photo of TK

TK

December 27, 2025

5  out of  5
rating by TK
"Love love love my insurance agent, Monica! She’s so patient, attentive and always takes care of me. She’s basically family at this point :) Thanks for being there for me"
We responded:
"TK..... That's a lot of LOVE.... and well deserved!!! Monica is really great at taking care of us all.. Thank you for being a part of the Thad Olive State Farm Family. Always expect our best and Happy New Year!

Thad"